Virtual Assistant for
ZOHO Desk and SalesIQ
A future-proof solution for companies that want to make their customer communication more efficient. Revolutionise your customer support with advanced integration and automation features.
Austria's leading Atlassian Platinum Solution Partner and first AWS Premier Tier Services Partner.
WHAT DOES AI FOR ZOHO DESK & SALES IQ OFFER?
Key Features
Our AI Assistant is more than just a chatbot — it’s an intelligent, dynamic system designed to optimize both your internal support processes and customer interactions. Unlike traditional chatbots, it engages in real, personalized conversations and continuously learns to better meet your specific needs.
User-Friendly Interface
Optimized for ease of use, fast response times, and real-time conversations.
Natural Language Conversations
The AI Assistant enables real-time interactions, supported by both artificial intelligence and human agents, to deliver a natural and engaging conversational experience.
Fast Response Times
Guaranteed response times of under 5 seconds with high accuracy (over 90%), based on user history and context.
Expert Interface
Provides quick access to sources, traceability of answers, and direct links to knowledge base articles.
Ticket Co-Pilot
Automatically generates responses to incoming tickets, increasing the efficiency of support teams.
Seamless Data Integration
The assistant integrates effortlessly with systems such as ZOHO Desk and SharePoint to ensure real-time data access and enhance operational efficiency.
Highly Scalable
Delivers consistent performance even under high visitor load.
Robust Security and Compliance
The AI Assistant uses AWS VPC to ensure optimal data protection and security standards within a virtual private cloud.
Additionally, storing data in Europe ensures compliance with EU data protection regulations.
Integrated AWS redundancy guarantees uninterrupted system operation.
BENEFITS
Why AI for Zoho Desk & Sales IQ
Optimized customer communication and support processes
ByteSource's AI Assistant enhances both customer interactions and internal support processes through dynamic, tailored conversations and continuous learning.
Increased productivity for support teams
With a specialized user interface, a co-pilot function for ticket handling, and support for knowledge management, the assistant boosts the efficiency and productivity of support staff.
Top-Level security and scalability
The AI Assistant ensures the protection and security of your data, even during high traffic, with AWS VPC, data residency in Europe, and redundant systems.
The AI assistant provides a central point of contact for all our customer interactions.
Thomas Jobst
Leiter Kundensupport
Ready to enhance your customer experience?
Your AI Assistant is waiting!