How to prepare for the end of Atlassian server support

Flora Schremserpeople-fschremser.png

Flora Schremser

4 minutes read

The end of Atlassian server support is approaching, and for businesses, it's time to prepare for the transition to the cloud. When support for Atlassian products and their associated Marketplace add-ons is discontinued, there will be no technical support available for issues, security updates, or bug fixes. Additionally, you may no longer be able to meet compliance requirements. We want to ensure you are not left without support. In this blog post, we will cover the key steps businesses can take to prepare for the transition by the deadline of February 15, 2024.


With the upcoming end of server support, now is the best time to start migrating to the cloud. Keep in mind that cloud migrations often take longer than expected - around nine months from the assessment phase to full implementation. Therefore, we recommend that you start your migration plan well before the support end date of February 15, 2024. This way, you can minimize the risk of security threats and avoid the associated costs. You will need to analyze your current processes and workflows and determine what changes are necessary to enable a smooth migration. It's important to create a detailed plan that outlines the scope, timeline, and resources for the migration.

You can now request free multi-month cloud migration trials for Jira Software, Jira Service Management, and Confluence, allowing you to explore the cloud at your own pace and assess its suitability for your company. These licenses include the basic functionality, although not all features are included, which you can determine in the final license.

Cloud migration trial versions are specifically designed for our server and data center customers, providing them with an extended period to test features in a sandbox environment and use it as a testing ground for user and data migration. When you are ready to perform your production migration, you can convert your trial version into your new cloud site.


Once the plan has been created, businesses need to ensure that their employees are prepared for the changes and able to effectively utilize the new software. ByteSource's training and educational materials can assist in improving the knowledge and skills of your employees, ensuring they are supported.


Migrating from locally installed software to a cloud-based solution can be time-consuming and complex. It's important for businesses to engage an experienced partner who can guide them through the process and ensure all data and applications are properly transferred. ByteSource can also help minimize any downtime and ensure all data remains secure during the process.


After the migration, businesses need to ensure that the cloud-based version of Atlassian can be smoothly integrated with other applications and systems they use. It's important to thoroughly test all integrations and make any necessary adjustments to verify that all applications are working together properly.

Monitoring and support

Ensuring the smooth and effective functioning of Atlassian's cloud-based version is crucial for companies as it directly impacts their business processes. It is essential to verify that the cloud solution is working properly and supporting their operations. It is crucial to monitor the application's performance and quickly address any issues that arise. We can assist you in improving the monitoring and support of your cloud-based Atlassian installation.

Why switch to the cloud?

Because the cloud simply offers more:

• Security

• Accelerated innovation

• Easier to manage

• Cost-effective

• Location-independent

With the support of our online assessment, you can determine if the cloud is right for you.

What if the cloud doesn't meet your requirements?

The cloud offers numerous benefits such as increased security, accelerated innovation, easier management, higher cost-effectiveness, and the ability to work location-independently. But if you have found that it does not yet meet your requirements, you can choose to continue using the server version until February 15, 2024, but keep in mind that there will be no support or updates available after that date.

Atlassian Data Center remains a common path on your journey to the cloud, and we will continue to invest in meeting the key needs of our self-managed customers in the following areas:

• Performance and scalability

• Security and compliance

• Infrastructure and operations

Want to learn more?

The migration from an on-premises version of Atlassian to the cloud requires careful planning and preparation. Companies must be aware that they need to take all necessary steps to enable a smooth migration so that the cloud effectively supports their business processes. With careful planning, training, migration, integration, monitoring, and support from ByteSource, you can ensure that you successfully navigate the move to the cloud. **We understand that migrating to the cloud can be a complex task. However, we are here to get you on the path to success and make the transition as seamless as possible.

If you need assistance migrating from your current platform, don't hesitate to contact us. ByteSource will help you smoothly and efficiently transition to the Atlassian Cloud or Data Center. Contact us today so that we can support you on your cloud journey.**


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