Atlassian Cloud Special Offer | Expires on October 31st 2021

Managed
Hosting

Find the best hosting solution for your Atlassian products

3 ways, 3 different results

Hosting options

Choose yourself, which advantages are the most important for you and your companies success

Customer hosted

  • runs on-premise

  • Atlassian Data Center Software

  • 500-25000+ users

  • high scalability

  • direct access on on-premise services

  • data in own datacenter (incl. Apps)

  • Server Apps can be still used

  • Test Instances / Managed Upgrades

  • Deployment behind a firewall possible

  • Own URL / Domain. e.g. jira.bytesource.net

Most popular

cloud

Powered by AWS Cloud Computing
  • runs on AWS

  • Atlassian Data Center Software

  • 500-100.000+ users

  • unlimited scalability

  • instant scalability

  • Hochverfügbare Cluster Datenbanken

  • VPN or Direct Connect to customer datacenter/location

  • Data guaranteed in EU (incl. Apps)

  • End to End encryption also with own key / End to End Encryption

  • Server Apps can be still used

  • Test Instances / Managed Upgrades

  • Deployment behind a firewall possible

  • Own URL / Domain. e.g. jira.bytesource.net

Atlassian cloud

  • managed by Atlassian in AWS

  • Atlassian Cloud Software

  • 1-2000 users

  • Cloud Apps

  • Payload data in EU with Enterprise Cloud

  • Standard/Premium/Enterprise options

  • Encryption in Transit and at Rest

  • Test-Sandbox starting with Premium

  • IP whitelisting starting with Premium


Features in detail

Advantages / Comparison

A short summary about the most asked features in detail

Customer hosted

All apps/addons available from MarketplaceAll Data Center Apps
Data Storage Locationon premises
Data Storage Location for Appson premises
Server apps still usable (incl. custom apps)
Yes
Identical to "Deployment behind a firewall"
Yes
Corporate identity styling available
Yes
Own URL like https://jira.mycompany.eu
Yes
Migration of existing licenses possible?
Yes
Attachment storage > 50GB
Yes
Min User Count500 (JIRA Software/Confluence), 25 Users (Bitbucket), 50 Agents (JIRA Service Management)
Max User Countunlimited
Managed Updates
Yes
Test Instance
Yes
CustomizationsAlmost unlimited (own Apps run within the JVM, access to the database is possible)
Encryptionpossible
Encryption with own keypossible
Database ClusterPossible for building yourself (e.g. Oracle RAC is not supported by Atlassian)
Access to DB
Yes
Authentication and AuthorizationLDAP/Active Directory/SAML
Backupcustomer's responsibility
Recovery from Human Errorspossible depending on backup strategy
SLA 24/7possible
Migration from Atlassian Serveryes, low effort
Autoscaling of resourcespossible (e.g. with OpenStack, container solutions based on Kubernetes/Openshift)
multi-level health checkspossible but complex
Custom monitoring (CPU, network, IOPS)possible
Auto-healing multiple tiers
No

ByteSource cloud (AWS)

All apps/addons available from MarketplaceAll Data Center Apps
Data Storage LocationEU (Frankfurt)
Data Storage Location for AppsEU (Frankfurt)
Server apps still usable (incl. custom apps)
Yes
Identical to "Deployment behind a firewall"
Yes
Corporate identity styling available
Yes
Own URL like https://jira.mycompany.eu
Yes
Migration of existing licenses possible?
Yes
Attachment storage > 50GB
Yes
Min User Count500 (JIRA Software/Confluence), 25 Users (Bitbucket), 50 Agents (JIRA Service Management)
Max User Countunlimited
Managed Updates
Yes
Test Instance
Yes
CustomizationsAlmost unlimited (own Apps run within the JVM, access to the database is possible)
EncryptionYes (in Transit and at Rest without Performance Impact)
Encryption with own key
Yes
Database Cluster
Yes(RDS/Aurora)
Access to DB
Yes
Authentication and AuthorizationLDAP/Active Directory/SAML
BackupYes (AWS backup service, on demand geo-redundant copy)
Recovery from Human ErrorsYes, fast recovery from up-to-the-second database snapshots to sandbox instances
SLA 24/7
Yes
Migration from Atlassian Serveryes, low overhead
Autoscaling of resourcesyes (Autoscaling with EC2 or ECS)
multi-level health checks
Yes
Custom monitoring (CPU, network, IOPS)
Yes
Auto-healing multiple tiers
Yes

Atlassian cloud

All apps/addons available from MarketplaceCloud Apps
Data Storage LocationDatenresidenz für Payload Daten in EU ab Q3 2021
Data Storage Location for Appsno restrictions at the moment
Server apps still usable (incl. custom apps)
No
Identical to "Deployment behind a firewall"No (IP whitelisting only)
Corporate identity styling availablepartial
Own URL like https://jira.mycompany.euhttps://mycompany.atlassian.net only
Migration of existing licenses possible?No (extended evaluation possible)
Attachment storage > 50GBYes (Premium and above)
Min User Count1
Max User Count20000
Managed UpdatesUpdates are applied without request
Test InstanceNo (sandbox for Premium and Enterprise)
Customizationsvery limited
Encryption
Yes
Encryption with own keynot before 2022
Database Cluster
Yes
Access to DB
No
Authentication and AuthorizationSAML with Atlassian Access
Backupinternal or XML custom backup
Recovery from Human ErrorsSandbox (Premium and above) and XML Recovery
SLA 24/7
Yes
Migration from Atlassian ServerYes, effort depending on complexity
Autoscaling of resourcesunknown
multi-level health checksonly basic monitoring
Custom monitoring (CPU, network, IOPS)not possible for end user
Auto-healing multiple tiers
Yes

Where you get what

Available products

Which Atlassian products are available with which hosting option

Customer hosted
JIRA SoftwareJira Software
ConfluenceConfluence
JIRA Service ManagementJira Service Management
BitbucketBitbucket
CrowdCrowd

cloud

JIRA SoftwareJira Software
ConfluenceConfluence
JIRA Service ManagementJira Service Management
BitbucketBitbucket
CrowdCrowd
Atlassian cloud
JIRA SoftwareJira Software
ConfluenceConfluence
JIRA Service ManagementJira Service Management
BitbucketBitbucket
OpsgenieOpsgenie
Atlassian AccessAtlassian Access
TrelloTrello

Our Hosting Stack on AWS

Hosting stack

Atlassian Hosting Stack on AWS for JIRA Software, Confluence und Bitbucket

Atlassian datacenter architecture
No single point of failure
Multiple Available Zones
Clustered Database
Encryption at Rest and in Transit
Bring Your Own Keys
CDN Support

Never give up your vision

Companies who trust ByteSource

Schloß Schoenbrunn Kultur Logo
Bitpanda GmbH
paysafecard.com Wertkarten GmbH
Tractive GmbH
Eversports GmbH
And over 60 more...

Trayport VisoTech GmbH hired BytesSource to replace the existing bug and issue tracking tool with the state of the art ITSM tool Jira. After the first contact, it was clear that we found the right partner for the implemenation and also for future operation of Jira. Due to their expertise in the field of Atlassian products combined with fast response times and providing problem solutions within a short time frame, we see ByteSource as an important partner in the future as well.

Foto Johann Schütz
Johann Schütz
Head of Operations

Raiffeisen Bank International AG (RBI) hired ByteSource to increase the capacity for the roll-out of our retail risk management platform but also to add creativity for solving existing and upcoming issues. After the initial phase, ByteSource quickly became an important part of the project team. Their competence in the area of professional software development and operations combined with the ability to provide problem solutions within a short time-frame enabled RBI to introduce agile development methods. ByteSource proved to be a reliable partner providing transparent results as required by the project management. We see in ByteSource a strong partner, also for future projects

Foto Thomas Lea
Thomas Lea
Head of IT Delivery - RWA Credit Risk Calculation

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