Managed
Hosting
Find the best hosting solution for your Atlassian products. Whether in the cloud, on-premise, or hybrid — we handle the operation, maintenance, and support of your Atlassian systems.
Austria's leading Atlassian Platinum Solution Partner and first AWS Advanced Tier Services Partner.
3 WAYS, 3 DIFFERENT RESULTS
Hosting options
Choose yourself, which advantages are the most important for you and your companies success.
Customer hosted
runs on-premise
Atlassian Data Center Software
500-25000+ users
high scalability
direct access on on-premise services
data in own datacenter (incl. Apps)
Server Apps can be still used
Test Instances / Managed Upgrades
Deployment behind a firewall possible
Own URL / Domain. e.g. jira.bytesource.net
Configure your solution offer
Atlassian Cloud
managed by Atlassian in AWS
Atlassian Cloud Software
1-2000 users
Cloud Apps
Payload Daten in EU with Enterprise Cloud
Standard/Premium/Enterprise options
Encryption in Transit and at Rest
Test-Sandbox starting with Premium
IP Whitelisting starting with Premium
Configure your solution offer
ByteSource Cloud
- runs on AWS
- Atlassian Data Center Software
- 500-100.000+ users
- unlimited scalability
- instant scalability
- Highly available Cluster Databases
- VPN or Direct Connect to customer datacenter/location
- Data guaranteed in EU (incl. Apps)
- End to End encryption also with own key / End to End Encryption
- Server Apps can be still used
- Test Instances / Managed Upgrades
- Deployment behind a firewall possible
- Own URL / Domain. e.g. jira.bytesource.net
Configure your solution offer
FEATURES IN DETAIL
Advantages / Comparison
Ein kurzer Einblick in die am häufigsten angeforderten Funktionen im Detail.
| Customer Hosted | ByteSource cloud (AWS) | Atlassian cloud | |
| All apps/addons available from Marketplace | All Data Center Apps | All Data Center Apps | Cloud Apps |
| Data Storage Location | on premises | EU (Frankfurt) | Data Residency for Payload Daten in EU starting from Q3 2021 |
| Data Storage Location for Apps | on premises | EU (Frankfurt) | no restrictions at the moment |
| Server apps still usable (incl. custom apps) | |||
| Identical to "Deployment behind a firewall" | No (IP whitelisting only) | ||
| Corporate identity styling available | partial | ||
| Own URL like https://jira.mycompany.eu | https://mycompany.atlassian.net only | ||
| Migration of existing licenses possible? | No (extended evaluation possible) | ||
| Attachment storage > 50GB | Yes (Premium and above) | ||
| Min User Count | 500 (JIRA Software/Confluence), 25 Users (Bitbucket), 50 Agents (JIRA Service Management) | 500 (JIRA Software/Confluence), 25 Users (Bitbucket), 50 Agents (JIRA Service Management) | 1 |
| Max User Count | unlimited | unlimited | 20000 |
| Managed Updates | Updates are applied without request | ||
| Test Instance | No (sandbox for Premium and Enterprise) | ||
| Customizations | Almost unlimited (own Apps run within the JVM, access to the database is possible) | Almost unlimited (own Apps run within the JVM, access to the database is possible) | very limited |
| Encryption | possible | Yes (in Transit and at Rest without Performance Impact) | |
| Encryption with own key | possible | not before 2022 | |
| Database Cluster | possible | ||
Access to DB | |||
| Authentication and Authorization | LDAP/Active Directory/SAML | LDAP/Active Directory/SAML | SAML with Atlassian Access |
| Backup | customer's responsibility | Yes (AWS backup service, on demand geo-redundant copy) | internal or XML custom backup |
| Recovery from Human Errors | possible depending on backup strategy | Yes, fast recovery from up-to-the-second database snapshots to sandbox instances | Sandbox (Premium and above) and XML Recovery |
| SLA 24/7 | possible | ||
| Migration from Atlassian Server | yes, low effort | yes, low overhead | Yes, effort depending on complexity |
| Autoscaling of resources | possible (e.g. with OpenStack, container solutions based on Kubernetes/Openshift) | yes (Autoscaling with EC2 or ECS) | unknown |
| multi-level health checks | possible but complex | only basic monitoring | |
| Custom monitoring (CPU, Netzwerk, IOPS) | possible | not possible for end user | |
| Auto-healing multiple tiers |
WHERE YOU GET WHAT
Available products
Which Atlassian products are available with which hosting option
Customer hosted
Jira Software
Confluence
Jira Service Management
Bitbucket
Crowd
Atlassian Cloud
Jira Software
Jira Align
Confluence
Jira Service Management
Atlassian Assets
Bitbucket
Trello
Atlassian Guard
Atlassian Statuspage
Atlassian Rovo
Atlassian Loom
Atlassian Analytics
Atlassian Atlas
Jira Product Discovery
Atlassian Compass
ByteSource Cloud
Jira Software
Confluence
Jira Service Management
Bitbucket
Crowd
OUR HOSTING STACK ON AWS
Hosting stack
Atlassian Hosting Stack on AWS for JIRA Software, Confluence and Bitbucket.
- No single point of failure
- Multiple Available Zones
- Clustered Database
- Encryption at Rest and in Transit
- Bring Your Own Keys
- CDN Support
NEVER GIVE UP YOUR VISION
Companies who trust ByteSource
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Trayport VisoTech GmbH hired BytesSource to replace the existing bug and issue tracking tool with the state of the art ITSM tool Jira. After the first contact, it was clear that we found the right partner for the implemenation and also for future operation of Jira. Due to their expertise in the field of Atlassian products combined with fast response times and providing problem solutions within a short time frame, we see ByteSource as an important partner in the future as well.
Johann Schütz
Head of Operations
Great organized, the Chef workshops are diverting and very close to realistic. All of my employees could work in Chef after short time. Additionally Bytesource is a very good partner and always available for existing questions. Thanks for your support!
Sabine Benz-Reichel
Team Lead Operations
Raiffeisen Bank International AG (RBI) hired ByteSource to increase the capacity for the roll-out of our retail risk management platform but also to add creativity for solving existing and upcoming issues. After the initial phase, ByteSource quickly became an important part of the project team. Their competence in the area of professional software development and operations combined with the ability to provide problem solutions within a short time-frame enabled RBI to introduce agile development methods. ByteSource proved to be a reliable partner providing transparent results as required by the project management. We see in ByteSource a strong partner, also for future projects.
Thomas Lea
Head of IT Delivery - RWA Credit Risk Calculation