Platinum
Solution Partner
We unleash the potential of teams and companies of every size. Consulting, Implementation, Solutions.
Austria's leading Atlassian Platinum Solution Partner and first AWS Advanced Tier Services Partner.
YOUR PATH TO INTEGRATED ATLASSIAN SOLUTIONS
Atlassian Services by ByteSource
Benefit from our extensive experience working with customers of all sizes across various industries. We provide end-to-end support for the entire Atlassian ecosystem, covering everything from business solutions to developer tools. Whether you are using Atlassian Cloud or Data Center, our expertise ensures seamless integration, optimization, and scalability tailored to your needs.
Best Practice Consulting
Our consulting services help organizations optimize, customize, and automate their Atlassian environments. We provide Performance Tuning to ensure systems run smoothly, even under high workloads. Our experts tailor the Atlassian tools to fit your specific business processes. With Workflow Automation, we reduce manual tasks, improve efficiency, and enable seamless collaboration. Security and compliance are also key focuses of our Atlassian Security & Compliance Consulting, ensuring your systems meet industry regulations and data protection standards.
License Management
Managing Atlassian licenses can be time-consuming and complex, but our License Management service ensures you have the right license model for your needs. We handle all aspects of license procurement, renewals, upgrades, and downgrades, ensuring cost optimization. Our team continuously monitors pricing and discount opportunities, helping clients reduce costs while maintaining the best possible licensing structure.
Atlassian Cloud Migration
Migrating to Atlassian Cloud can be complex, but with our expertise, we ensure a smooth, secure, and cost-effective transition. We start with a Cloud Migration Assessment, evaluating your current infrastructure and defining the best migration approach. Then, we craft a Cloud Migration Strategy to align with your business objectives while ensuring minimal disruption. Our Cloud Migration Planning covers every detail, from data preparation to workflow adjustments. Finally, we execute the Cloud Migration Implementation, ensuring data integrity, performance optimization, and a seamless post-migration experience.
ITSM and ESM with Atlassian
Modern businesses require efficient IT Service Management (ITSM) and Enterprise Service Management (ESM) to stay competitive. We help organizations transform and modernize ITSM by integrating best practices, automation, and DevOps methodologies. Our Enterprise Service Management solutions extend ITSM capabilities beyond IT, enabling departments like HR and finance to streamline workflows. We design and implement Configuration Management Databases (CMDBs) to enhance visibility and control over IT assets. With our Monitoring & Alerting services, businesses can proactively detect and resolve issues before they impact operations. We also offer Automated Request Enablement, helping organizations build self-service portals that reduce workload and improve efficiency.
GenAI for Atlassian
Artificial Intelligence is transforming the way businesses use Atlassian tools. Our GenAI for Jira service automates tasks such as User Story creation, Acceptance Criteria generation, and Cucumber Test automation, reducing manual effort while improving accuracy. GenAI for Confluence enhances documentation by enabling AI-assisted content creation and knowledge management. For organizations seeking better search and retrieval capabilities, our Advanced RAG for Confluence implements Retrieval-Augmented Generation (RAG) models, allowing users to find relevant information faster and more accurately.
Backup Managed Services for Atlassian Cloud
Ensuring data security and system reliability is essential for any Atlassian environment. Our Backup Managed Service for Atlassian Cloud provides automated and secure data backups, ensuring quick recovery in case of accidental deletion or cyber threats. For businesses needing enhanced support, our Managed SLA for Atlassian Cloud guarantees priority response times and expert assistance, minimizing downtime and disruptions. Additionally, we offer Managed Service for Atlassian Data Center, handling all maintenance, monitoring, and performance optimization, so you can focus on your core business.
Health checks & Performance Tuning
We do a full health check of your Atlassian installation and improve your setup to ensure a smooth user and admin experience. Are you detecting performance issues with your Atlassian products and don't know what caused them? Our experts have the skills for profiling and analysis to find the cause and ensure that your Atlassian products are always running smoothly.
App Development
Do you have a specific requirement, that isn't solved by an app available on the Atlassian marketplace? Our Atlassian app developers implement a tailor-made app for you - with the same high quality software you already know from us.
Installations & Upgrades
Would you like to introduce Atlassian products to your environment and integrate it with existing solutions, but are unsure of the best way to do this? We can support you with the knowledge and man-power. We also help you with upgrades of all sizes. With our experience from large enterprise customers and very big version jumps.
Training
Maximizing the benefits of Atlassian tools requires proper training. We offer customized training programs tailored to different user levels. Whether you need basic training for new users or advanced courses for admins and developers, our sessions cover real-world use cases, best practices, and hands-on exercises. Our goal is to always provide trainings tailored to your needs.
Tailor-made, based on best practice
Enterprise Solutions for your needs
As an enthusiastic user of the Atlassian toolset ourselves, ByteSource offers companies custom solutions to improve business aspects, communication and collaboration.
ATLASSIAN PRODUCT PORTFOLIO
All Atlassian products from a single source
We provide comprehensive support across the entire Atlassian ecosystem - from business applications to development tools - covering both Cloud and Data Center solutions to ensure seamless integration, optimization, and scalability.
Atlassian Jira Software
Atlassian Confluence
Atlassian Jira Align
Atlassian Jira Service Management
Atlassian Bitbucket
Atlassian Trello
Atlassian Guard (formerly Atlassian Access)
Atlassian Rovo
Atlassian Statuspage
Atlassian Loom
Atlassian Analytics
Jira Product Discovery
Atlassian Compass
Interested in exploring Atlassian products?
Contact us today to book a demo and experience their full potential firsthand!
NEVER GIVE UP YOUR VISION
Companies who trust ByteSource
"Thanks to its collaboration with Atlassian and ByteSource, the Austrian Consumers’ Association is well on its way to becoming the most modern consumer information organization in Europe."
Michael Böhm
Head of IT and Infrastructure