PlatinumSolution Partner
We unleash the potential of teams and companies of every size. Consulting, Implementation, Solutions.
Austria's leading Atlassian Platinum Solution Partner and first AWS Advanced Tier Services Partner.
Always at your service
Atlassian Services provided by ByteSource
Benefit from our many years of experience with customers of all sizes from various industries. We support the entire Atlassian tool family. From Business to Dev Tools in all variants, from Server and Data Center to the fast growing Cloud version.
Best Practice Consulting
- Do you need help with setting up your Atlassian products, configuring your tools or solving a tricky problem? We have the right people to assist you with customized solutions for your individual requirements.
License Management
- We manage all your Atlassian and marketplace app licenses and help you to find the right license model for your use case. Our team takes care of renewals, upgrades and downgrades. Additionally, we try to provide you with the best discounts available.
Installations & Upgrades
- Would you like to introduce Atlassian products to your environment and integrate it with existing solutions, but are unsure of the best way to do this? We can support you with the knowledge and man-power. We also help you with upgrades of all sizes. With our experience from large enterprise customers and very big version jumps.
Training
- You would like to learn more how to get the most out of your Atlassian solutions? We offer basic trainings to get you started with your Atlassian products, as well as advanced trainings for both users and admins. We have experience with most of the popular apps and enrich our trainings with best practices, real life examples and lessons learned. Our goal is to always provide trainings tailored to your needs.
Customization
- Our specialists will assist you in aligning your Atlassian products with your existing corporate processes. So that they support them in the best possible way. This covers adjusting and configuring your entire setup to your environment and way of working – including workflows, project configuration and much more.
App Development
- Do you have a specific requirement, that isn't solved by an app available on the Atlassian marketplace? Our Atlassian app developers implement a tailor-made app for you - with the same high quality software you already know from us.
Health checks & Performance Tuning
- We do a full health check of your Atlassian installation and improve your setup to ensure a smooth user and admin experience. Are you detecting performance issues with your Atlassian products and don't know what caused them? Our experts have the skills for profiling and analysis to find the cause and ensure that your Atlassian products are always running smoothly.
Migrations
- We can assist you in migrating your data securely from legacy solutions to your Atlassian suite. Special challenges, like merging separate instances or consolidating projects, are no problem for our Atlassian experts.
Atlassian Product Portfolio
All Atlassian products from a single source
We support the entire Atlassian tool family. From Business to Dev Tools in all variants, from Server and Data Center to the fast growing Cloud version.
Tailor-made, based on best practice
Enterprise Solutions for your needs
As an enthusiastic user of the Atlassian toolset ourselves, ByteSource offers companies custom solutions to improve business aspects, communication and collaboration.
Atlassian Jira SoftwareAtlassian Jira Software: #1 software development tool used by agile teams.
Deployment: Atlassian Cloud or Data Center
Features:
- Issue tracking
- Planing
- Track your work
- Release with easy
- Report visibility for everyone
- over 3000 marketplace apps
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian ConfluenceAtlassian Confluence: Connects teams within your organization, empowering them to innovate at scale.
Common use cases are: project, product and technical documentation, knowledge base, lightweight document management, collaborative editing, company intranets and extranets and much more.
Deployment: Atlassian Cloud or Data Center
Features:
- One place for your teams to work together
- Collaborative editing
- Knowledge Base for Jira Service Management
- Document Management
- Strong Integration with Atlassian JIRA
- over 1000 marketplace apps
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian Jira AlignAtlassian Jira Align: Unlock the agile potential of your teams
Deployment: Atlassian Cloud or Data Center
Features:
- Support of agile Frameworks
- Enterprise flexibility increase
- agile Transformation
- Process optimization
- optimize strategic results
- realtime data visibility
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian Jira Service ManagementJIRA Service Management: IT service management that unlocks high-velocity teams.
Deployment: Atlassian Cloud or Data Center
Features:
- Certified ITSM Solution
- Service Request Management
- Incident, Problem and Change Management
- Self service portal (partly or full automated)
- Knowledge Base
- Integrated CMDB
- Alerts and Notifications
- Teams & On-call Management & Alerting
- Monitoring and ChatOps integrations
- SLAs
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian BitbucketAtlassian Bitbucket: Modern source code collaboration with a focus on teamwork and collaboration for professional teams.
Deployment: Atlassian Cloud or Data Center
Features:
- Git that massively scales
- Enterprise Management
- Pull request reviews
- Git LFS (Large File System)
- Code search
- Perfect Integration with Atlassian JIRA and Atlassian Bamboo
- Active/Active Clustering
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian BambooAtlassian Bamboo: Continuous delivery from code to deployment.
Bamboo is a continuous integration and delivery tool that ties automated builds, tests, and releases together in a single workow. It works great alongside Jira Software and Bitbucket providing a fully traceable deployment pipeline.
Deployment: Atlassian Cloud or Data Center
Features:
- Continuous Delivery
- Continuous Integration
- Flexible Pipelines
- Integrate with Jira and Bitbucket for complete traceability from issue to deployment
- Out-of-the-box integrations with tools like Docker and AWS CodeDeploy
- Marketplace of 150+ apps
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian TrelloAtlassian Trello: Collaborate and get more done. Trello boards enable your team to organize projects in a fun, flexible, and visual way.
Deployment: Atlassian Cloud
Features:
- Works with every team
- The Team Playbook
- Always in sync
- A Productivity Platform
- Built-In Workflow Automation With Butler
- Hundreds of integrations (power-ups)
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian AccessAtlassian Access is an enterprise subscription for centralized administration and enhanced security across all your Atlassian cloud products.
Deployment: Atlassian Cloud
Features:
- SAML single sign on
- Organization audit log
- Enforced two-step verification
- Atlassian Access Support
- User provisioning (SCIM)
- API token controls
- Session duration management
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian CrowdAtlassian Crowd: Manage users from multiple directories via a single admin console and control application permissions from the same place
Deployment: Data Center
Features:
- Central Identity Management Solution for all Atlassian Products
- SAML single sign on (SSO)
- Multiple directories
- Authentication and Authorization
- Active/Active Clustering
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian OpsgenieOpsgenie: Modern incident management platform for operating always-on services, empowering Dev and Ops teams to plan for service disruptions and stay in control during incidents.
Deployment: Atlassian Cloud
Features:
- Incident Creation
- Incident Response
- Stakeholder Communication
- On-call duty team management
- Incident Templates
- over 200 deep integrations like JIRA Service Management, Statuspage, AWS, Azure,...
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian StatuspageAtlassian Statuspage: Incidents happen. Keep your users informed and ditch the flood of support emails during downtime.
Deployment: Atlassian Cloud
Features:
- Notifications
- Hundreds of Integrations
- Customizations
- Uptime and Performance Metrics
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian InsightAtlassian Insight: Asset Management that scales with your business.
Insight unleashes powerful enterprise asset management in Jira with the top-rated CMDB for teams running Atlassian.
Deployment: Atlassian Cloud or Data Center
Features:
- CMDB in JIRA
- Automation framework for asset management
- Visual presentation and dependency mapping
- Sophisticated import engine - import data from any system
- Free out of the box marketplace apps for Atlassian
- Extremely flexible with open API's
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian Insight DiscoveryInsight Discovery: Scans your networks and imports all your local infrastructure assets into Insight.
Insight Discovery is an agent-free network scanner for hosts and devices. It gathers data like installed applications, CPU, disk, RAM, filesystems, network interface and more. It automatically imports this data into Insight and Jira which enables you to report your Jira issues on your network assets.
Deployment: Atlassian Cloud or Data Center
Features:
- Agentfree - no need to install agents
- Windows agent available
- Automatic import to Insight and Jira
- Secure - encrypted traffic
- Uses the SSH, WMI and SNMP (v1-3) protocols
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Atlassian HalpHalp: Modern ticketing help desk for humans that love Slack. Empower your remote teams to be happier and more productive.
Deployment: Atlassian Cloud
Features:
- Improve response times and customer satisfaction
- Automate your day with powerful workflows
- Turn messages into tickets
- Add ticket followers to streamline approvals
- Customize fields, statuses, and forms
ByteSource offers:
| Best Practice Consulting | |
| License Management | |
| Installations & Upgrades | |
| Training | |
| Customization | |
| App Development | |
| Health checks & Performance Tuning | |
| Migrations |
Do you have questions regarding our Atlassian services?Drop us a message and we will come back to you as soon as possible.
Trayport VisoTech GmbH hired BytesSource to replace the existing bug and issue tracking tool with the state of the art ITSM tool Jira. After the first contact, it was clear that we found the right partner for the implemenation and also for future operation of Jira. Due to their expertise in the field of Atlassian products combined with fast response times and providing problem solutions within a short time frame, we see ByteSource as an important partner in the future as well.
Raiffeisen Bank International AG (RBI) hired ByteSource to increase the capacity for the roll-out of our retail risk management platform but also to add creativity for solving existing and upcoming issues. After the initial phase, ByteSource quickly became an important part of the project team. Their competence in the area of professional software development and operations combined with the ability to provide problem solutions within a short time-frame enabled RBI to introduce agile development methods. ByteSource proved to be a reliable partner providing transparent results as required by the project management. We see in ByteSource a strong partner, also for future projects. Johann Schütz
