EOL: Important update to Atlassian Server products! | 10/17/2020

Atlassian
Cloud

Atlassians innovative SaaS-solution. Unleash the potential of your teams in the cloud.


Faster innovation with the cloud

Why Atlassian Cloud?

Why chose Atlassian Cloud compared to the other hosting options from Atlassian and competitors?

Atlassian products are also available on Atlassian Cloud hosting infrastructure as Software-as-a-service solution. We support you in the product selection of the various cloud plans (Premium, Standard, Enterprise), configuration, training and migration. But what that means for you?

  • Lower costs: Atlassian runs your services, saving you money on hardware, operations and maintenance.
  • Always ahead: get all cloud product updates and advancements automatically. Enjoy the benefits of always-improving products.
  • New innovative apps: Most new apps are developed for the cloud and enhance your product with the right features for your processes.
  • Cloud integrations: Integrating with other cloud products, not just Atlassian's, is a snap.
  • Security: Atlassian meets high security standards for the cloud. More info here on compliance, reliability, security & privacy: https://www.atlassian.com/de/trust
  • Privacy: Atlassian takes the GDPR very seriously and also offers data residency for the Enterprise plan. For the other plans there is data residency from Q3. Then also for apps. More information about data protection https://www.atlassian.com/de/trust/privacy and DSGVO https://www.atlassian.com/de/trust/privacy/gdpr.

Atlassian Product Portfolio

All Cloud products

A mix of popular Atlassian products reinvented and new innovative services.

Plan, track & support

JIRA SoftwareJira Software -Plans
JIRA Service ManagementJira Service Management -Plans
JIRA CoreJira Core
JIRA AlignJira Align
Artlassian AccessAtlassian Access
OpsgenieOpsgenie

Collaborate

ConfluenceConfluence -Plans
TrelloTrello
HalpHalp

Code, build & ship

BitbucketBitbucket

Do you have questions regarding our Atlassian services?

Drop us a message and we will come back to you as soon as possible.

Reasons why to move to cloud

Download Whitepapers

We selected some helpful resources for you to download about why you should move to the cloud and how a Atlassian Cloud strategy helps you company to be future-proof.

Because there is no one-size-fits-all

Atlassian Cloud Plan Comparison

We compared the most popular cloud plans per product on this page for you. Contact us to get more information and find together the best fitting solution for you.

JIRA Software

Jira Software

Free
Standard
Premium
Enterprise
User limit
10 users
10,000 users
10,000 users
10,000+ users (users may be scaled horizontally across multiple instances)
Features
Scrum and Kanban boards
Backlog
Agile reporting
Customizable workflows
Apps and integrations
Roadmaps
Advanced Roadmaps
Automation
Global and multi-project automation
Unlimited executions
Advanced permissions
Project archiving
Security & Controls
Atlassian Access (SSO, SCIM, Active Directory Sync)
Requires Access subscription
Requires Access subscription
Requires Access subscription
Included
Password policies
Domain verification & account capture
Session duration management (desktop)
Encryption in transit & at rest
Business continuity & disaster recovery
Audit logs
Anonymous access
Admin insights
IP allowlisting
Sandbox coming soon
Release tracks coming soon
Data residency
Most requested feature
Storage, Support & Invoicing
Storage
2 GB file storage
250 GB file storage
Unlimited storage
Unlimited storage
Support
Community Support
Local Business Hours
24/7 Premium Support
24/7 Enterprise Support
Uptime SLA
99.9%
99.95%
Customer Success Manager
Dedicated team of support managers
Technical Account Manager
Contact us
Org-Level Billing
JIRA Software

Confluence

Free
Standard
Premium
Enterprise
User limit
10 users
10,000 users
10,000 users
10,000+ users (users may be scaled horizontally across multiple instances)
Features
Unlimited spaces and pages
Macros
Structured page tree
Page versioning
Best practice template library
Apps and integrations
Page and space permissions
Archive and unarchive pages
Page insights
Analytics
Inspect permissions
Bulk archive pages coming soon
Security & Controls
Atlassian Access (SSO, SCIM, Active Directory Sync)
Requires Access subscription
Requires Access subscription
Requires Access subscription
Included
Password policies
Domain verification & account capture
Session duration management (desktop)
Encryption in transit & at rest
Business continuity & disaster recovery
Audit logs
Anonymous access
External collaboration coming soon
Copy space permissions
Admin key
Admin insights
IP allowlisting
Sandbox coming soon
Release tracks coming soon
Data residency
Storage, Support & Invoicing
Storage
2 GB file storage
250 GB file storage
Unlimited storage
Unlimited storage
Support
Community Support
Local Business Hours
24/7 Premium Support
24/7 Enterprise Support
Uptime SLA
99.9%
99.95%
Customer Success Manager
Dedicated team of support managers
Technical Account Manager
2021 exclusive promotion: 6-month free TAM services for NEW TAM customers with 2K+ users (no discount or credit to existing TAM customers)
Org-Level Billing
JIRA Software

Jira Service Management

Free
Standard
Premium
Enterprise
User limit
3 agents
5000 agents
5000 agents
5000 agents
Customer limit
Unlimited
Unlimited
Unlimited
Unlimited
Support
Community only
9-5 support
24/7 Premium support
24/7 Enterprise support
Features
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledge base
Queues
Email and embeddable widget support
SLA management
Reporting & analytics
Automation
Global and multi-project automation
100 executions per month
500 executions per month
1,000 executions per user per month (combined)
Unlimited executions
Multi-language support
Apps and integrations
Security & Controls
Atlassian Access (SSO, SCIM, Active Directory Sync)
Requires Access subscription
Requires Access subscription
Requires Access subscription
Included
Password policies
Domain verification & account capture
Session duration management (desktop)
Encryption in transit & at rest
Business continuity & disaster recovery
Audit logs
Anonymous access
Admin insights
IP allowlisting
Sandbox coming soon
Release tracks coming soon
Data residency
Storage, Support & Invoicing
Storage
2 GB file storage
250 GB file storage
Unlimited storage
Unlimited storage
Support
Community Support
Local Business Hours
24/7 Premium Support
24/7 Enterprise Support
Uptime SLA
99.9%
99.95%
Customer Success Manager
Dedicated team of support managers
Technical Account Manager
2021 exclusive promotion: 6-month free TAM services for NEW TAM customers with 500+ agents (no discount or credit to existing TAM customers)
Org-Level Billing

Do you have questions regarding our Atlassian services?

Drop us a message and we will come back to you as soon as possible.

Never give up your vision

Companies who trust ByteSource

Schloß Schoenbrunn Kultur Logo
Bitpanda GmbH
Tractive GmbH
Eversports GmbH
And over 60 more...

Trayport VisoTech GmbH hired BytesSource to replace the existing bug and issue tracking tool with the state of the art ITSM tool Jira. After the first contact, it was clear that we found the right partner for the implemenation and also for future operation of Jira. Due to their expertise in the field of Atlassian products combined with fast response times and providing problem solutions within a short time frame, we see ByteSource as an important partner in the future as well.

Foto Johann Schütz
Johann Schütz
Head of Operations

Raiffeisen Bank International AG (RBI) hired ByteSource to increase the capacity for the roll-out of our retail risk management platform but also to add creativity for solving existing and upcoming issues. After the initial phase, ByteSource quickly became an important part of the project team. Their competence in the area of professional software development and operations combined with the ability to provide problem solutions within a short time-frame enabled RBI to introduce agile development methods. ByteSource proved to be a reliable partner providing transparent results as required by the project management. We see in ByteSource a strong partner, also for future projects

Foto Thomas Lea
Thomas Lea
Head of IT Delivery - RWA Credit Risk Calculation

Do you have questions regarding our Atlassian services?

Drop us a message and we will come back to you as soon as possible.